Privacy Policy

FinBuddy Japan ("we," "us," or "our"), operated by LAIRIA Holdings, is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website, tools, AI chatbot, and related services at finbuddy.jp (the "Service").

1. Information We Collect

Information you provide

• Email address (when signing up for an account or newsletter)
• Name and display preferences (when creating an account)
• Questions and inputs you submit to our AI chatbot and tools
• Financial information you voluntarily enter into calculators and tools (e.g., income, investment amounts)

Information we collect automatically

• Browser type, device type, and operating system
• Pages visited and time spent on pages
• Referring URL and search terms
• IP address (anonymized for analytics)

Information we never collect

• マイナンバー (My Number / Individual Number) — we never ask for, collect, store, or transmit your My Number
• Bank account numbers or passwords
• Credit card numbers (handled entirely by Stripe)
• Tax return documents or official government forms

2. How We Use Your Information

• To provide and improve the Service, including AI responses and tool calculations
• To manage your account and subscription
• To send transactional emails (account confirmation, password reset, billing)
• To send our newsletter and product updates (only with your consent; you can unsubscribe anytime)
• To analyze usage patterns and improve content and tools
• To prevent fraud and ensure security

3. Data Storage and Security

Your data is stored on secure servers provided by Supabase (hosted on AWS). We use industry-standard encryption for data in transit (TLS 1.3) and at rest.

AI conversation history is stored to improve your experience and allow you to reference past questions. You can delete your conversation history at any time from your account settings.

Financial inputs to our calculators and tools are processed client-side where possible and are not permanently stored on our servers unless you are a logged-in user who chooses to save results.

4. Third-Party Services

We share data with the following third-party services, only as necessary to operate the Service:

5. Cookies

We use cookies strictly for:

• Essential cookies — to maintain your login session and preferences
• Analytics cookies — to understand how visitors use the site (anonymized, no personal tracking)

We do not use advertising cookies or sell cookie data to third parties.

6. Your Rights

You have the right to:

• Access your personal data we hold
• Correct inaccurate personal data
• Delete your account and all associated data
• Export your data in a portable format
• Withdraw consent for marketing communications at any time
• Request deletion of your AI conversation history

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain certain records (e.g., billing records for tax compliance in Japan).

8. Contact

If you have questions about this privacy policy or how we handle your data, contact us:

Email: privacy@finbuddy.jp
Operator: LAIRIA Holdings